Support

Questions, problems, or feedback? Email PorterStreet504@gmail.com. Including your device model and iOS version helps us answer faster.

How do I make flashcards from my notes?

Tap Generate with AI, paste your notes or import a PDF or text file, choose the most cards you want (10 to 100), and tap Generate Cards. Review the cards, edit or delete any you like, then save the set and study it.

Why did I get fewer cards than I asked for?

The number you choose is a maximum. Load only writes cards your material actually supports, rather than padding the set with filler.

Can I study without a subscription?

Yes. Studying, quizzes, and creating cards by hand are free. The free plan also includes 3 AI generations, from pasted notes or an imported PDF or text file (document import in the free plan needs version 1.0.1 or later on iPhone and iPad, or 1.0.3 or later on Android). Load Pro lets you keep generating flashcards with AI after those are used (fair-use limits apply).

How do I restore or cancel Load Pro?

Use Settings → Restore Purchases in the app. To cancel or change a plan, use Settings → Manage Subscription, or your Apple Account's Subscriptions page. Subscriptions renew automatically until cancelled at least 24 hours before the end of the period.

What are Missed Cards?

Cards you mark Incorrect while studying are saved to that set's Missed Cards. Open the set and tap Study Missed Cards to work on just those. Answer one correctly and it leaves the pile; studying the full set again refreshes the pile from your newest results.

How does Quiz work?

Open a study set and tap Quiz. Load builds multiple-choice questions from your own cards, right on your device. It is free and works offline.

Where is my data?

Your sets and study history live only on your device. See the Privacy Policy for details.